CompUSA: Customer Service 2.0

Well, they came through. Amazing what a blog post can do.

CompUSA - I hand it to you. You are doing things the RIGHT way. You listen, respond when appropriate, and make things happen. A very frustrated customer last week is now (almost) a happy customer. All I have to do is fax you a copy of my original agreement and things will be handled appropriately. Happy customer achieved! And I'll get a check for $330!

Thank you, CompUSA and Lonny, for listening.

We've been customers of TigerDirect for years and now that CompUSA and TigerDirect are together, you'll see more of us.